Operational truth for your business
You know how much you sell.
Not what happened.
VigOn crosses what your sales system records with what really happened in front of your cameras. When the two stories do not match, that is shrinkage — and it tells you with the photo of the moment.
Works with the cameras you already have and a computer at your location. No construction work and no changes to your internet settings.
Two stories of the same day. VigOn puts them side by side.
Your sales system tells what was charged. Your cameras tell what happened. On their own, both are incomplete: The sales system does not see what leaves without a receipt, and the camera does not know what was paid for.
Crossing them is the whole product. What is left over in one and missing in the other has a name — shrinkage — and an exact moment you can see.
- Sales system: Sales at 4:08 and 4:10, and none until 4:17
- Camera: At 4:12 someone was in front of the shelf
- Sales system: Sales at 3:06 and 3:08, and none until 3:15
- Camera: At 3:10 someone was at the counter
- Sales system: End of day adds up
- Camera: Matches what went out
It alerts you with the photo of that moment
Movement without a sale
All in order
How you start
No construction work and no changes to your internet settings.
Create your account and your location
In the web panel. It takes a few minutes.
Install the program on a computer at your location
You download it, install it with a double click and type the six-digit code the panel gives you. It stays open next to the computer clock and updates itself.
Connect your cameras and your sales system
VigOn looks for the cameras on your network. You choose which ones to use and connect your sales system.
Ask it your first question
On WhatsApp or in the panel. That is enough to know if it works for you.
What VigOn does
Everything it does today, grouped. Every item on this list exists in the product.
Alerts
Sales and cameras, side by side
It compares what your sales system records with what your cameras see at the same moment. When they do not match, it alerts you.
Alerts with the photo of the moment
They reach you on WhatsApp and in the web panel, with the photo of what happened, so you do not have to go looking for it.
How often it is right, from your answers
You mark each alert as right or false. The precision you see comes from your answers and says how many alerts it was based on.
Watch in your own words
Rules you write the way you talk
You tell it what to watch and VigOn builds the rule. Before turning it on, it tests the rule on what already happened at your location and tells you how many times it would have alerted.
Zones and counts
It watches an area of the image and counts people or objects. It alerts you when what you asked for happens.
Understands what happens in the image
Alerts like «someone opened the display case» or «someone took something without paying». This kind of alert needs a computer with a graphics card at your location.
Ask it
Your sales, in one question
Ask it how much you sold, which products went out or how yesterday went, on WhatsApp or in the panel.
What is happening right now
It takes a live image from the camera you choose and tells you what is there. It looks again every time: It does not answer from memory.
Talk through your cameras
On cameras that have a speaker, VigOn talks. You speak to the camera at your location and it answers out loud right there.
Remembers what you teach it
What you tell it about your business stays, along with where it came from. What you state yourself comes before anything else.
Tasks with a date
A summary every Monday, a one-time reminder or a check at every end of day.
Asks permission before changing anything
When an action changes something in your business, it asks you first. Once, for that action.
See and measure
Live video
You see your cameras live from the panel, wherever you are.
Measurements on the image
You name an object from a known list —a piece of furniture, a car, an appliance— that is in front of a camera, and it gives you the size of the whole object. If that camera has no scale, it tells you so instead of making up a number.
How much material you need
For a quote, it gives you the area of the object. It remembers the margin you leave on each side, in centimeters, but today it does not add it: You add it yourself when cutting.
Reports
Daily report
A summary of each day with your sales and the alerts from your location, which you can ask for again whenever you want.
Your business and your team
Several locations
Each location with its cameras and its sales system. You ask about one or about all of them.
Your team in the same account
You invite whoever helps you run the business, and each business sees only its own data.
Setup
One program on a computer at your location
You install it with a double click and type a six-digit code. It updates itself.
Finds your cameras
It looks for the cameras on your network. If your recorder has several channels, it sees them as one device.
Connects to your sales system
Siigo, Alegra, Helisa and World Office, or your own system in other ways.
What you need
The cameras you already have, your sales system and a computer with Windows or Linux at your location, on the same network as the cameras.
With any computer
These alerts work with nothing else:
- Sales and camera crossing
- Counts
- Watched zones
With a graphics card
The alerts that understand what happens in the image, like «someone opened the display case» or «someone took something without paying», need that computer to have a graphics card.
An NVIDIA graphics card with 12 GB or more. With 8 GB, VigOn tests your card during installation.
Your sales system
- Siigo
- Alegra
- Helisa
- World Office
And if you use another one, there are three more ways:
- Where your system stores the sales
- VigOn reads them without changing anything.
- A folder
- If your system saves a sales file, VigOn checks it.
- Its website
- When your system has no other way to connect.
Your cameras
The ones you already have installed. VigOn looks for the cameras on your network and, if your recorder has several channels, sees them as one device.
Where it reaches you
On WhatsApp and in the web panel, with the photo of the moment, not with a text you have to go and check.
The phone app: Coming soon.
What holds this up when something goes wrong
Your network is not opened to the internet
The device at your location calls out; nobody gets in. You do not have to change your internet settings or expose your cameras.
A sale is not lost even if the internet goes down
Sales are saved on the disk at your location and uploaded when the connection comes back. Photos are dropped before sales.
You state the money lost to shrinkage
The system shows you what happened and when. How much it cost is up to you: An amount estimated by us would be a made-up number in your accounting.
If the internet modem changes a camera's address, it finds the camera again
It recognizes the camera by its factory number, not by its address. Restarting the internet modem does not leave you without cameras.
Each location sees only its own data
Who owns which camera is decided by the cloud, not by the installed device. A tampered device cannot write into another business's data.
Frequently asked questions
What exactly is VigOn?
An assistant that crosses what your sales system records with what your cameras see. When the two versions do not match, it alerts you with the photo of the moment. You can also ask it about your location: Measurements, counts or what is happening right now.
Do I need to buy new cameras?
No. It works with the cameras you already have. A program is installed on a computer at your location that connects those cameras and your sales system to VigOn, with no construction work.
What computer do I need?
One with Windows or Linux, on the same network as your cameras. With it, the sales and camera crossing, the counts and the watched zones already work. The alerts that understand what happens in the image need a graphics card. An NVIDIA graphics card with 12 GB or more. With 8 GB, VigOn tests your card during installation.
What happens if the internet goes down at my location?
The program at your location saves the events on its own disk and sends them when the connection comes back. If the space fills up, it drops photos before sales: A sale is part of your accounting and is not lost.
Can you get into my cameras?
The connection goes out only: The device at your location calls the cloud and nobody gets into your network. You do not have to change your internet settings or put your cameras on the internet. Which camera belongs to which location is decided by the cloud, not by the installed device.
Is there facial recognition?
It does not recognize customers or anyone who has not authorized it in writing; for employees who authorize it, the check happens on the device at your location when they clock in, and nothing biometric leaves it. Attendance (who clocked in and when) is business data the time clock already produces. If the employee also authorizes their voice, the device can tell which orders to VigOn come from them, and their voice does not leave your location either.
Does it work with my billing system?
There are connections for Siigo, Alegra, Helisa and World Office. If you use another one, VigOn can read the sales where your system stores them, in a folder where your system leaves a sales file, or on its website.
How do the alerts reach me?
On WhatsApp, with the photo of the moment included, and also in the web panel. The phone app: Coming soon.
What if it fills my phone with false alerts?
Before turning on a rule, VigOn tests it on what already happened at your location and tells you how many times it would have gone off, so you can adjust it. And every alert you get can be marked as right or false: The precision you see is that of your own answers, with the number of alerts it was based on.
Can I use it at several locations?
Yes. Each location has its cameras and its sales system, and you can ask about one or about all of them. Each business sees only its own data.
What we do with your data is in the privacy policy (in Spanish), which is the document that binds us.
Choose your plan
Billed per location, per month.
Essential
USD 49.00 per month per locationA business that is just starting
- Up to 4 cameras
- Sales and cameras, side by side
- Alerts with photo
- Assistant
- Live video
- Daily report
- 2 users
Business
USD 99.00 per month per locationBusinesses with more cameras or several locations
- Up to 12 cameras
- Everything in Essential
- Measurements
- Voice on the cameras
- 5 users
Enterprise
Chains with 5 or more locations
Let's talk and we will put together something that fits you.
- Cameras and users to fit you
- Custom connection to your sales system
- Dedicated support
What it does not do
Promising a system that is never wrong is the fastest way to get you to turn it off. We would rather you know from the start where the limit is.
It does not replace anyone
It points to the moment and shows the photo. Who was there, what happened and what to do about it is up to you.
It does not accuse people
It does not recognize customers or anyone who has not authorized it in writing; for employees who authorize it, the check happens on the device at your location when they clock in, and nothing biometric leaves it. Attendance (who clocked in and when) is business data the time clock already produces.
It does not understand the image without a graphics card
On a computer without a graphics card it crosses sales and cameras, counts and watches zones, but it does not alert you about what happens in the image.
It does not guess what it cannot measure
If a camera has no scale, it tells you so instead of giving a rough measurement as if it were exact.
It is not always right, and it keeps track
Every alert can be marked as right or false, and the precision shown is that of your own answers, with how many alerts it was based on.
Start by asking it something about your location
Connect a camera and your sales system, and ask it your first question. That is enough to know if it works for you.